Mid-career Recruitment

This section provides information on our ideal candidate profile, the recruitment process, and the application guidelines for each position for mid-career applicants.
The application form can be downloaded from the application guidelines.

Application Guidelines

On April 1, 2024, CAST Co., Ltd. is merged with Hokkaido Airport Terminal Co., Ltd., which is a parent company. The application requirements are the information after the merger.

JOIN US

We are seeking candidates who:

  • Take the initiative to get things done
  • Communicate well with others
  • Work safely, courteously, and precisely

Recruitment flow

  1. 1.Application
    Applicants must mail in the relevant documents listed in the application guidelines.
  2. 2.Document screening
    Applicants will be screened based on their application documents.
  3. 3.First-round interview
    In-person interviews will be conducted with on-site personnel. Candidates will also be interviewed in English (to ascertain English proficiency).
  4. 4.Aptitude test
    An aptitude test will be given to those who pass the first-round interview.
  5. 5.Interview with officers
    An in-person interview with one of our officers will be conducted.
  6. 6.Unofficial offer
    After confirming your intention to join the company, you will receive a written offer of employment.

Application Guidelines

Information Services

Information Services

Open Positions
Information services (customer service at airport information desks, assistance with accommodation and travel insurance, answering phones, making announcements, etc.)
Application Requirements
  • Must be able to live in the vicinity of New Chitose Airport (Chitose, Eniwa, Tomakomai) and commute during hours when public transportation is not in operation
  • No experience required
  • Must be able to converse in English on an everyday level; experience in customer service preferred.
Planned number of hires
We are looking to fill only a few positions.
Form of employment
Regular employee
Location
New Chitose Airport
Work schedule
Shifts between 6:45 AM and 11:30 PM, 7 hours and 30 minutes per shift (with a 1-hour break)
*Times are subject to change depending on flight schedules.
Probationary period
In place for 3 months after start of employment
Compensation
Salary
Monthly salary: starting at ¥191,000 *Allowance paid separately, Determined according to company policies and based on experience and skills.
Raises/Bonuses
Raise:
once a year
Bonuses
Subject to company performance *Awarded twice in FY2023
Various allowances
Housing allowance, overtime allowance, late-night work allowance, family allowance, work allowance, commuting allowance, Year-end and New Year's allowance
Benefits
<Full insurance package>
Health insurance/Employee's pension insurance/Unemployment insurance/Workers' accident compensation insurance
<Various medical checkup/examination costs covered>
Health checkup (for employees under 40 and late-night workers), flu vaccination, complete medical checkup (for employees over 40), lung and stomach cancer screening (for employees aged 30-39), cervical and breast cancer screening (for women aged 30-39)
<Miscellaneous>
Subsidized meal coupons, congratulatory and condolence payments, family care and childcare leave system, retirement allowance, reemployment system for retirees, preferential use of recreational facilities, Use of Aircraft Discount Ticket, employee stock ownership scheme, employee association, housing for single employees, commuter shuttle (for those in housing for single employees only)
Days off
108 days per year
Leave
Paid leave, special leave (weddings/funerals, maternity leave, family care, etc.)
Recruitment period
Negotiable
Screening methods
Document screening, aptitude test, and interview (candidate selected for interview will be contacted following document screening)
Application method
Please enclose the following documents and mail to the following address:
・Application form (downloadable from our website)
・Work history
・Health certificate
Selection schedule
We will contact applicants individually, as necessary, about the selection schedule.
Application forms and inquiries should be addressed to:
Hokkaido Airport Terminal Co., Ltd recruiting officer
〒066-0012
New Chitose Airport Catering Bldg. 2F, 987-76, Bibi, Chitose, Hokkaido
【TEL】0123-46-5472
【Mail】hkk-recruit@hkkg.co.jp
*Business hours: 9:00 a.m. to 5:30 p.m. (except weekends and holidays)

Ground Handling Services

Passenger handling service

Open Positions
Passenger-handling (boarding procedures at airline check-in counters, baggage check-in, boarding gate ticket processing, assistance at arrivals area, etc.)
Application Requirements
  • Must be able to live in the vicinity of New Chitose Airport (Chitose, Eniwa, Tomakomai) and commute during hours when public transportation is not in operation
  • Passenger handling service Experienced persons preferred
  • Must be able to converse in English on an everyday level.
Planned number of hires
We are looking to fill only a few positions.
Form of employment
Regular employee
Location
New Chitose Airport
Work schedule
Shifts between 5:00 AM and 11:00 PM, 7 hours and 30 minutes per shift (with a 1-hour break)
*Times are subject to change depending on flight schedules.
Probationary period
In place for 3 months after start of employment
Compensation
Salary
Monthly salary: starting at ¥191,000 *Allowance paid separately, Determined according to company policies and based on experience and skills.
Raises/Bonuses
Raise:
once a year
Bonuses
Subject to company performance *Awarded twice in FY2023
Various allowances
Housing allowance, overtime allowance, late-night work allowance, family allowance, work allowance, commuting allowance, Year-end and New Year's allowance
Benefits
<Full insurance package>
Health insurance/Employee's pension insurance/Unemployment insurance/Workers' accident compensation insurance
<Various medical checkup/examination costs covered>
Health checkup (for employees under 40 and late-night workers), flu vaccination, complete medical checkup (for employees over 40), lung and stomach cancer screening (for employees aged 30-39), cervical and breast cancer screening (for women aged 30-39)
<Miscellaneous>
Subsidized meal coupons, congratulatory and condolence payments, family care and childcare leave system, retirement allowance, reemployment system for retirees, preferential use of recreational facilities, Use of Aircraft Discount Ticket, employee stock ownership scheme, employee association, housing for single employees, commuter shuttle (for those in housing for single employees only)
Days off
108 days per year
Leave
Paid leave, special leave (weddings/funerals, maternity leave, family care, etc.)
Recruitment period
Negotiable
Screening methods
Document screening, aptitude test, and interview (candidate selected for interview will be contacted following document screening)
Application method
Please enclose the following documents and mail to the following address:
・Application form (downloadable from our website)
・Work history
・Health certificate
Selection schedule
We will contact applicants individually, as necessary, about the selection schedule.
Application forms and inquiries should be addressed to:
Hokkaido Airport Terminal Co., Ltd recruiting officer
〒066-0012
New Chitose Airport Catering Bldg. 2F, 987-76, Bibi, Chitose, Hokkaido
【TEL】0123-46-5472
【Mail】hkk-recruit@hkkg.co.jp
*Business hours: 9:00 a.m. to 5:30 p.m. (except weekends and holidays)

Ground Handling Services

Ramp Handling Service

Open Positions
①Ramp-handling (baggage loading/unloading, cabin cleaning, aircraft taxiing, aircraft pushback, etc.)
②Operation Support Service(preparation of loading plans and loading instructions, flight operational adjustments)
③Aircraft Maintenance Support Service (aircraft mechanic service(maintenance assistance), storage of spare aircraft parts, interphones)
Application Requirements
  • Must be able to live in the vicinity of New Chitose Airport (Chitose, Eniwa, Tomakomai) and commute during hours when public transportation is not in operation
  • Passenger handling service Experienced persons preferred
  • Must be able to converse in English on an everyday level.
Planned number of hires
We are looking to fill only a few positions.
Form of employment
Regular employee
Location
New Chitose Airport
Work schedule
Shifts between 5:00 AM and 11:00 PM, 7 hours and 30 minutes per shift (with a 1-hour break)
*Times are subject to change depending on flight schedules.
Probationary period
In place for 3 months after start of employment
Compensation
Salary
Monthly salary: starting at ¥191,000 *Allowance paid separately, Determined according to company policies and based on experience and skills.
Raises/Bonuses
Raise:
once a year
Bonuses
Subject to company performance *Awarded twice in FY2023
Various allowances
Housing allowance, overtime allowance, late-night work allowance, family allowance, work allowance, Year-end and New Year's allowance
Benefits
<Full insurance package>
Health insurance/Employee's pension insurance/Unemployment insurance/Workers' accident compensation insurance
<Various medical checkup/examination costs covered>
Health checkup (for employees under 40 and late-night workers), flu vaccination, complete medical checkup (for employees over 40), lung and stomach cancer screening (for employees aged 30-39), cervical and breast cancer screening (for women aged 30-39)
<Miscellaneous>
Subsidized meal coupons, congratulatory and condolence payments, family care and childcare leave system, retirement allowance, reemployment system for retirees, preferential use of recreational facilities, Use of Aircraft Discount Ticket, employee stock ownership scheme, employee association, housing for single employees, commuter shuttle (for those in housing for single employees only)
Days off
108 days per year
Leave
Paid leave, special leave (weddings/funerals, maternity leave, family care, etc.)
Recruitment period
Negotiable
Screening methods
Document screening, aptitude test, and interview (candidate selected for interview will be contacted following document screening)
Application method
Please enclose the following documents and mail to the following address:
・Application form (downloadable from our website)
・Work history
・Health certificate
Selection schedule
We will contact applicants individually, as necessary, about the selection schedule.
Application forms and inquiries should be addressed to:
Hokkaido Airport Terminal Co., Ltd recruiting officer
〒066-0012
New Chitose Airport Catering Bldg. 2F, 987-76, Bibi, Chitose, Hokkaido
【TEL】0123-46-5472
【Mail】hkk-recruit@hkkg.co.jp
*Business hours: 9:00 a.m. to 5:30 p.m. (except weekends and holidays)