Information Business

Information Business

We provide attentive services to meet the expectations of customers using New Chitose Airport.

Information/advice on facilities in New Chitose Airport, flight, traffic access and sightseeing, as well as hotel reservation and travel insurance services, are provided to customers at information counters inside the airport.

  • Facility information Facility information
  • Aircraft arrival/departure information Aircraft arrival/departure information
  • Access information Access information
  • Free rental of wheelchairs/strollers Free rental of wheelchairs/strollers
  • Patrol/guidance inside the airport Patrol/guidance inside the airport
  • Travel insurance agency/reservation of hotels in Hokkaido Travel insurance agency/reservation of hotels in Hokkaido
  • Handling of courtesy phones regarding to New Chitose Airport Handling of courtesy phones regarding to New Chitose Airport
  • Handling of announcements inside the airport Handling of announcements inside the airport
  • Assistance of customers with physical disabilities Assistance of customers with physical disabilities